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The Operator’s Library · Workbench

Stakeholder Mapper

In any deal bigger than one person, you’re not selling to a buyer, you’re selling to a committee. Each person wants something different, and any one of them can stall it. This maps who’s really in the room, what each cares about, and where you’re flying blind.

How this works

Most stalled deals aren’t lost on price. They’re lost because someone who mattered was never mapped: the person who actually controls the budget, or the quiet skeptic who can say no. A buying group has recurring roles, and you win by knowing each one’s name, their stake, and whether you’ve actually reached them.

Fill in whoever you know for each role, and what they care about. Leave the ones you can’t name blank, that blank is the point. The map shows your coverage and calls out the roles that decide the outcome but you haven’t reached yet.

Read the Buying Committees concept in the Canon →

Example values shown. Edit any field to make it yours
Buying committee roles

What’s being decided, and for whom. It heads the map.

Required

Who signs off, and what they’re measured on. This is the one people most often skip.

Add who they are or leave blank

Who’s selling it when you’re not in the room, and what win it gets them.

Add who they are or leave blank

Who actually uses it, and what would make their day better or worse.

Add who they are or leave blank

Who has to approve on the details, and the box they need checked.

Add who they are or leave blank

Who loses something if this happens, or just doesn’t believe it. What’s their objection?

Add who they are or leave blank

Your inside read: who’s up, who’s down, what actually matters. Not always a buyer.

Add who they are or leave blank

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An MMS Vegas Imprint · Las Vegas, NV

The Operator’s Library

Field manuals, guides, and tools for the people who have to make the system actually work — written from production, not theory.

Verified Current

Every manual and guide is checked against the current release and carries the month it was last verified.

Corrected Openly

When a tool changes or we get something wrong, the fix is dated and noted on the affected guide.

Built by an Operator

Written by one person running the same automations, checkouts, and campaigns these books document. By Brian Kasday →